CUICEU - Cisco Unified Intelligence Center for End Users v1.1 Course Details:

This is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.

To participate in the hands-on labs in this class, you need to bring a laptop computer with the following:

  • At least a Pentium 4 or better and 1 GB of RAM or more
  • Windows XP Professional SP3 or greater (Vista and Windows 7/8)
    (Mac and Linux machines are also supported)
  • Internet Explorer 7 or greater, Mozilla Firefox, or Google Chrome.
    Note: When testing connectivity, Mozilla and Chrome may not be able to fully complete the tests as intended.
  • All students should have administrator rights to their PCs. If you do not have administrator rights to your PC, you at least need permissions to download, install, and run Active-X controls in Internet Explorer or Cisco Any Connect Client.
  • If you are participating in a WebEx event, you should have internet access served by at least a 512K link, a full T1 Connection is recommended
  • All PCs require the latest Java Runtime Environment, which can be downloaded from


  • The courseware and lab guide for this course will be provided in a digital format. You can choose to install it onto a Windows PC, Mac, Apple iPad, or Android tablet
  • If you are intending to take CUICAU, you do not need to take CUICEU, as CUICAU includes the content from CUICEU

    No classes are currenty scheduled for this course.

    Call (919) 283-1674 to get a class scheduled online or in your area!

*Please Note: Course Outline is subject to change without notice. Exact course outline will be provided at time of registration.
  • Cisco Unified Intelligence Center
  • Reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports
  • How to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e., creating thresholds, show/hide columns, charts, and more)
  • Cisco technical customers (IT, telephony members, etc.)
  • Cisco technology partners
  • Cisco employees

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