AMA2295 Successfully Managing People Course Details:

Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.

    Mar 20 2023

    Date: 03/20/2023 - 03/21/2023 (Monday - Tuesday) | 11:00 AM - 6:30 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    March 20 - 21, 2023 | 11:00 AM - 6:30 PM (EST) | Virtual Classroom Live


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    Apr 17 2023

    Date: 04/17/2023 - 04/18/2023 (Monday - Tuesday) | 9:00 AM - 4:30 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    April 17 - 18, 2023 | 9:00 AM - 4:30 PM (EST) | Virtual Classroom Live


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    Apr 27 2023

    Date: 04/27/2023 - 04/28/2023 (Thursday - Friday) | 10:00 AM - 5:30 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
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    AMA2295 Successfully Managing People

    April 27 - 28, 2023 | 10:00 AM - 5:30 PM (EST) | Virtual Classroom Live


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    May 11 2023

    Date: 05/11/2023 - 05/12/2023 (Thursday - Friday) | 9:00 AM - 4:30 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
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    AMA2295 Successfully Managing People

    May 11 - 12, 2023 | 9:00 AM - 4:30 PM (EST) | Virtual Classroom Live


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    May 22 2023

    Date: 05/22/2023 - 05/23/2023 (Monday - Tuesday) | 11:00 AM - 6:30 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    May 22 - 23, 2023 | 11:00 AM - 6:30 PM (EST) | Virtual Classroom Live


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    Jun 15 2023

    Date: 06/15/2023 - 06/16/2023 (Thursday - Friday) | 9:00 AM - 4:30 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    June 15 - 16, 2023 | 9:00 AM - 4:30 PM (EST) | Virtual Classroom Live


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    Jun 26 2023

    Date: 06/26/2023 - 06/27/2023 (Monday - Tuesday) | 11:00 AM - 6:30 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
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    AMA2295 Successfully Managing People

    June 26 - 27, 2023 | 11:00 AM - 6:30 PM (EST) | Virtual Classroom Live


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1. The Experience of Being a Manager

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others

2. Values

  • Values and their impact on work life
  • How values can have productive and non-productive results
  • Identify value conflicts in yourself and in others

3. Personal Styles

  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioral clues to determine others’ personal styles
  • How to work more effectively with other personal profiles

4. Motivation

  • Employee motivation factors and their impact on behaviors and work settings
  • How to tailor your motivational efforts to individual employees and different situations
    Listening, Body Language, Giving Feedback, and Dealing with Difficult People
  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

5. Conflict

  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations

6. Delegation

  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations

7. Understanding Organizational Culture and Subculture

  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture

8. Emotional Intelligence

  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

9. Ethical Leadership

  • Identify your group’s values
  • Your vision for ethical leadership

10. Action Planning

  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans

*Please Note: Course Outline is subject to change without notice. Exact course outline will be provided at time of registration.
  • Appreciate How the Role of Manager Has Changed in Modern Times
  • Understand the Role of Values in Managing People
  • Adjust Your Management and Personal Styles to the Needs of Different
  • Situations
    Adopt the Approach Needed to Motivate Different People in Different
    Situations
  • Use Effective Feedback to Deal with Difficult People
  • Delegate Tasks in Ways That Develop Your People
  • More Effectively Resolve Conflict
  • Understand How Your Organization’s and Workgroup’s Culture Shapes the Behavior of the People with Whom You Work
  • Practice the Principles of Emotional Intelligence to Achieve Greater Effectiveness
  • Appreciate How Good Ethics Is Good Business

Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude, and commitment to shared goals.

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