Training Categories AMA2238 Management Skills for New Managers

AMA2238 Management Skills for New Managers

AMA2238 Management Skills for New Managers Course Details:

Gain the crucial foundational skills to help you shift from being an individual contributor to a manager who gets results.

Using guided role play, exercises, and skill practice sessions, you will discover how to adjust your leadership style and tackle new challenges. In-depth skills practice using the Situational Leadership® II model combined with interactive activities take you through the paces of motivation, delegation, coaching, communication, performance management, and leadership. You will be able to improve on key areas, play to your strengths, and get the best results from every member of your team.

This course provides an introduction to Ken Blanchard's Situational Leadership® II - a model for developing people and a way for leaders to help their employees become self-reliant achievers. To be truly effective, leaders' styles must adapt to the skills and commitment of the people they want to influence. With some people, managers have to provide a great deal of direction. With others, encouragement and appreciation trigger the best results. Still others deliver their best when allowed to take the ball and run with it. Situational Leadership® II helps managers become more flexible and responsive to their employees' needs.

How You Will Benefit

  • Gain a deeper understanding of your roles and responsibilities
  • Improve communication to effectively set expectations for yourself and your direct reports
  • Adapt your leadership style to meet the needs of individual team members
  • Communicate organizational goals that get results
  • Apply delegation strategies to increase productivity and motivation
  • Use effective coaching techniques to maximize your team's performance

    Jul 29 2024
    July 29 - 30, 2024 | 11:00 AM - 7:00 PM (EST)

    Date: 07/29/2024 - 07/30/2024 (Monday - Tuesday) | 11:00 AM - 7:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2238 Management Skills for New Managers

    July 29 - 30, 2024 | 11:00 AM - 7:00 PM (EST) | Virtual Classroom Live

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    Jul 29 2024
    July 29 - 30, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 07/29/2024 - 07/30/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: SAN FRANCISCO, CA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2238 Management Skills for New Managers

    July 29 - 30, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Aug 5 2024
    August 5 - 6, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 08/05/2024 - 08/06/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: WASHINGTON, DC
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2238 Management Skills for New Managers

    August 5 - 6, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Aug 8 2024
    August 8 - 9, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 08/08/2024 - 08/09/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2238 Management Skills for New Managers

    August 8 - 9, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Aug 15 2024
    August 15 - 16, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 08/15/2024 - 08/16/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2238 Management Skills for New Managers

    August 15 - 16, 2024 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Aug 21 2024
    August 21 - 22, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 08/21/2024 - 08/22/2024 (Wednesday - Thursday) | 9:00 AM - 5:00 PM (EST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2238 Management Skills for New Managers

    August 21 - 22, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Aug 26 2024
    August 26 - 27, 2024 | 11:00 AM - 7:00 PM (EST)

    Date: 08/26/2024 - 08/27/2024 (Monday - Tuesday) | 11:00 AM - 7:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    August 26 - 27, 2024 | 11:00 AM - 7:00 PM (EST) | Virtual Classroom Live

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    Sep 5 2024
    September 5 - 6, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 09/05/2024 - 09/06/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    September 5 - 6, 2024 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Sep 9 2024
    September 9 - 10, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 09/09/2024 - 09/10/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: ATLANTA, GA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    September 9 - 10, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Sep 17 2024
    September 17 - 18, 2024 | 10:00 AM - 6:00 PM (EST)

    Date: 09/17/2024 - 09/18/2024 (Tuesday - Wednesday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    September 17 - 18, 2024 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Sep 17 2024
    September 17 - 18, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 09/17/2024 - 09/18/2024 (Tuesday - Wednesday) | 9:00 AM - 5:00 PM (EST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    September 17 - 18, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Sep 18 2024
    September 18 - 19, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 09/18/2024 - 09/19/2024 (Wednesday - Thursday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    September 18 - 19, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Sep 26 2024
    September 26 - 27, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 09/26/2024 - 09/27/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    September 26 - 27, 2024 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Sep 30 2024
    September 30 - October 1, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 09/30/2024 - 10/01/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: WASHINGTON, DC
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    September 30 - October 1, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Oct 7 2024
    October 7 - 10, 2024 | 2:00 PM - 6:00 PM (EST)

    Date: 10/07/2024 - 10/10/2024 (Monday - Thursday) | 2:00 PM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    October 7 - 10, 2024 | 2:00 PM - 6:00 PM (EST) | Virtual Classroom Live

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    Oct 10 2024
    October 10 - 11, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 10/10/2024 - 10/11/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: SAN FRANCISCO, CA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    October 10 - 11, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Oct 17 2024
    October 17 - 18, 2024 | 10:00 AM - 6:00 PM (EST)

    Date: 10/17/2024 - 10/18/2024 (Thursday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    October 17 - 18, 2024 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Oct 24 2024
    October 24 - 25, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 10/24/2024 - 10/25/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    October 24 - 25, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Oct 28 2024
    October 28 - 29, 2024 | 11:00 AM - 7:00 PM (EST)

    Date: 10/28/2024 - 10/29/2024 (Monday - Tuesday) | 11:00 AM - 7:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    October 28 - 29, 2024 | 11:00 AM - 7:00 PM (EST) | Virtual Classroom Live

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    Oct 28 2024
    October 28 - 29, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 10/28/2024 - 10/29/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    October 28 - 29, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Nov 6 2024
    November 6 - 7, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 11/06/2024 - 11/07/2024 (Wednesday - Thursday) | 9:00 AM - 5:00 PM (EST)
    Location: WASHINGTON, DC
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    November 6 - 7, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Nov 14 2024
    November 14 - 15, 2024 | 10:00 AM - 6:00 PM (EST)

    Date: 11/14/2024 - 11/15/2024 (Thursday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    November 14 - 15, 2024 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Nov 18 2024
    November 18 - 19, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 11/18/2024 - 11/19/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: ATLANTA, GA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    November 18 - 19, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Nov 25 2024
    November 25 - 26, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 11/25/2024 - 11/26/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    November 25 - 26, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Dec 4 2024
    December 4 - 5, 2024 | 11:00 AM - 7:00 PM (EST)

    Date: 12/04/2024 - 12/05/2024 (Wednesday - Thursday) | 11:00 AM - 7:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    December 4 - 5, 2024 | 11:00 AM - 7:00 PM (EST) | Virtual Classroom Live

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    Dec 5 2024
    December 5 - 6, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 12/05/2024 - 12/06/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    December 5 - 6, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Dec 9 2024
    December 9 - 10, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 12/09/2024 - 12/10/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: WASHINGTON, DC
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2238 Management Skills for New Managers

    December 9 - 10, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Dec 12 2024
    December 12 - 13, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 12/12/2024 - 12/13/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: SAN FRANCISCO, CA
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    December 12 - 13, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Dec 16 2024
    December 16 - 17, 2024 | 9:00 AM - 5:00 PM (EST)

    Date: 12/16/2024 - 12/17/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
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    December 16 - 17, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Dec 19 2024
    December 19 - 20, 2024 | 10:00 AM - 6:00 PM (EST)

    Date: 12/19/2024 - 12/20/2024 (Thursday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
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    December 19 - 20, 2024 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Jan 9 2025
    January 9 - 10, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 01/09/2025 - 01/10/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
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    January 9 - 10, 2025 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Jan 21 2025
    January 21 - 24, 2025 | 2:00 PM - 6:00 PM (EST)

    Date: 01/21/2025 - 01/24/2025 (Tuesday - Friday) | 2:00 PM - 6:00 PM (EST)
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    January 21 - 24, 2025 | 2:00 PM - 6:00 PM (EST) | Virtual Classroom Live

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    Jan 30 2025
    January 30 - 31, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 01/30/2025 - 01/31/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ATLANTA, GA
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    January 30 - 31, 2025 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Feb 4 2025
    February 4 - 5, 2025 | 10:00 AM - 6:00 PM (EST)

    Date: 02/04/2025 - 02/05/2025 (Tuesday - Wednesday) | 10:00 AM - 6:00 PM (EST)
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    February 4 - 5, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Feb 5 2025
    February 5 - 6, 2025 | 9:00 AM - 5:00 PM (CST)

    Date: 02/05/2025 - 02/06/2025 (Wednesday - Thursday) | 9:00 AM - 5:00 PM (CST)
    Location: CHICAGO, IL
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    February 5 - 6, 2025 | 9:00 AM - 5:00 PM (CST) | Classroom Live

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    Feb 10 2025
    February 10 - 11, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 02/10/2025 - 02/11/2025 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
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    February 10 - 11, 2025 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Feb 13 2025
    February 13 - 14, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 02/13/2025 - 02/14/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
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    February 13 - 14, 2025 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live

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    Feb 24 2025
    February 24 - 25, 2025 | 10:00 AM - 6:00 PM (EST)

    Date: 02/24/2025 - 02/25/2025 (Monday - Tuesday) | 10:00 AM - 6:00 PM (EST)
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    February 24 - 25, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live

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    Feb 24 2025
    February 24 - 25, 2025 | 9:00 AM - 5:00 PM (PST)

    Date: 02/24/2025 - 02/25/2025 (Monday - Tuesday) | 9:00 AM - 5:00 PM (PST)
    Location: SAN FRANCISCO, CA
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    February 24 - 25, 2025 | 9:00 AM - 5:00 PM (PST) | Classroom Live

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    Mar 6 2025
    March 6 - 7, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 03/06/2025 - 03/07/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
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    March 6 - 7, 2025 | 9:00 AM - 5:00 PM (EST) | Classroom Live

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    Mar 10 2025
    March 10 - 11, 2025 | 9:00 AM - 5:00 PM (EST)

    Date: 03/10/2025 - 03/11/2025 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
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1. Your Role as Manager

  • Qualities and abilities required for effective management
  • Your role and responsibilities as manager
  • Transition from individual contributor to manager
  • How to work effectively with a multigenerational workforce
  • Managing remote teams and across the matrix

2. Performance Management

  • Challenges to effective performance management
  • Performance planning, facilitation, and evaluation
  • Setting goals, providing effective feedback, and conducting alignment discussions

3. Effective Communication

  • What effective communication really is
  • The communication process
  • Barriers that can cause derailment and misunderstanding
  • Relative importance of face-to-face communication
  • Five building blocks in managerial communication
  • The right communication method for your communication goal
  • Challenges and practices when communicating virtually

4. Situational Leadership® II: The Art of Influencing Others

  • Develop people, value differences, and encourage more frequent and honest communication
  • Develop your leadership style to grow competence and gain commitment from employees on their tasks
  • Match your leadership style to the employee's developmental needs and task at hand

5. Coaching For Performance

  • How coaching develops, enhances, and achieves goals
  • Requirements and importance of coaching
  • Practice coaching and correcting difficult and challenging behaviors
  • Use the AMA Guide for managing a coaching discussion
  • Differences between coaching and discipline

6. Creating Motivational Climate

  • Motivation and your role in creating a motivational setting
  • The cost of demotivation and disengagement
  • Important elements of the motivational process
  • Create your own practice for building a motivational climate

7. Delegation for Growth and Development

  • Types of delegation
  • Benefits and challenges of delegation
  • Recognize your comfort with delegation
  • How to conduct an effective delegation conversation
  • Practice your delegation skills

*Please Note: Course Outline is subject to change without notice. Exact course outline will be provided at time of registration.
  • Clearly articulate your role and responsibilities as manager
  • Effectively manage the performance of your direct reports
  • Capitalize on your employees' natural motivators for success
  • Determine the best ways to communicate throughout your organization
  • Learn and apply the principles of Situational Leadership© II
  • Benefits and procedures of effective delegation
  • Uncover your strengths as a coach

Managers with one to three years of experience who are seeking additional management training

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