AMA2243 Making the Transition from Staff Member to Supervisor Course Details:

In this high-impact, interactive seminar, we’ll help you avoid common pitfalls of your new status and responsibilities. You’ll learn the secrets of managing people and get all the essentials, from motivating direct reports and coaching to conflict resolution and legal compliance. With hands-on practice, you’ll have skills you can begin using right away. Plus a game plan that helps you start experiencing the benefits of your new role sooner.

    Jul 22 2024

    Date: 07/22/2024 - 07/23/2024 (Monday - Tuesday) | 11:00 AM - 7:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    July 22 - 23, 2024 | 11:00 AM - 7:00 PM (EST) | Virtual Classroom Live


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    Jul 29 2024

    Date: 07/29/2024 - 07/30/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: ATLANTA, GA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    July 29 - 30, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Aug 8 2024

    Date: 08/08/2024 - 08/09/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    August 8 - 9, 2024 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live


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    Aug 26 2024

    Date: 08/26/2024 - 08/27/2024 (Monday - Tuesday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    August 26 - 27, 2024 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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    Aug 26 2024

    Date: 08/26/2024 - 08/27/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    August 26 - 27, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Sep 5 2024

    Date: 09/05/2024 - 09/06/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    September 5 - 6, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Sep 16 2024

    Date: 09/16/2024 - 09/17/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    September 16 - 17, 2024 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live


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    Sep 19 2024

    Date: 09/19/2024 - 09/20/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: SAN FRANCISCO, CA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    September 19 - 20, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Sep 23 2024

    Date: 09/23/2024 - 09/24/2024 (Monday - Tuesday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    September 23 - 24, 2024 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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    Oct 10 2024

    Date: 10/10/2024 - 10/11/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    October 10 - 11, 2024 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live


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    Oct 21 2024

    Date: 10/21/2024 - 10/22/2024 (Monday - Tuesday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    October 21 - 22, 2024 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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    Oct 24 2024

    Date: 10/24/2024 - 10/25/2024 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ATLANTA, GA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    October 24 - 25, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Nov 6 2024

    Date: 11/06/2024 - 11/07/2024 (Wednesday - Thursday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    November 6 - 7, 2024 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live


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    Nov 12 2024

    Date: 11/12/2024 - 11/15/2024 (Tuesday - Friday) | 2:00 PM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    November 12 - 15, 2024 | 2:00 PM - 6:00 PM (EST) | Virtual Classroom Live


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    Nov 12 2024

    Date: 11/12/2024 - 11/13/2024 (Tuesday - Wednesday) | 9:00 AM - 5:00 PM (EST)
    Location: WASHINGTON, DC
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    November 12 - 13, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Nov 25 2024

    Date: 11/25/2024 - 11/26/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    November 25 - 26, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Dec 2 2024

    Date: 12/02/2024 - 12/03/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    December 2 - 3, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Dec 9 2024

    Date: 12/09/2024 - 12/10/2024 (Monday - Tuesday) | 11:00 AM - 7:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    December 9 - 10, 2024 | 11:00 AM - 7:00 PM (EST) | Virtual Classroom Live


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    Dec 16 2024

    Date: 12/16/2024 - 12/17/2024 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: SAN FRANCISCO, CA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    December 16 - 17, 2024 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Jan 16 2025

    Date: 01/16/2025 - 01/17/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (CST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    January 16 - 17, 2025 | 9:00 AM - 5:00 PM (CST) | Classroom Live


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    Jan 23 2025

    Date: 01/23/2025 - 01/24/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    January 23 - 24, 2025 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live


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    Jan 30 2025

    Date: 01/30/2025 - 01/31/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (PST)
    Location: SAN FRANCISCO, CA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    January 30 - 31, 2025 | 9:00 AM - 5:00 PM (PST) | Classroom Live


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    Feb 6 2025

    Date: 02/06/2025 - 02/07/2025 (Thursday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    February 6 - 7, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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    Feb 18 2025

    Date: 02/18/2025 - 02/19/2025 (Tuesday - Wednesday) | 11:00 AM - 7:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    February 18 - 19, 2025 | 11:00 AM - 7:00 PM (EST) | Virtual Classroom Live


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    Feb 27 2025

    Date: 02/27/2025 - 02/28/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    February 27 - 28, 2025 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live


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    Mar 10 2025

    Date: 03/10/2025 - 03/11/2025 (Monday - Tuesday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    March 10 - 11, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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    Mar 24 2025

    Date: 03/24/2025 - 03/25/2025 (Monday - Tuesday) | 9:00 AM - 5:00 PM (PST)
    Location: SAN FRANCISCO, CA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    March 24 - 25, 2025 | 9:00 AM - 5:00 PM (PST) | Classroom Live


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    Apr 2 2025

    Date: 04/02/2025 - 04/03/2025 (Wednesday - Thursday) | 9:00 AM - 5:00 PM (CST)
    Location: CHICAGO, IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    April 2 - 3, 2025 | 9:00 AM - 5:00 PM (CST) | Classroom Live


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    Apr 3 2025

    Date: 04/03/2025 - 04/04/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    April 3 - 4, 2025 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Apr 8 2025

    Date: 04/08/2025 - 04/09/2025 (Tuesday - Wednesday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    April 8 - 9, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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    Apr 16 2025

    Date: 04/16/2025 - 04/17/2025 (Wednesday - Thursday) | 9:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    April 16 - 17, 2025 | 9:00 AM - 5:00 PM (EST) | Virtual Classroom Live


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    Apr 28 2025

    Date: 04/28/2025 - 04/29/2025 (Monday - Tuesday) | 11:00 AM - 7:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    April 28 - 29, 2025 | 11:00 AM - 7:00 PM (EST) | Virtual Classroom Live


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    May 1 2025

    Date: 05/01/2025 - 05/02/2025 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: ATLANTA, GA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    May 1 - 2, 2025 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    May 15 2025

    Date: 05/15/2025 - 05/16/2025 (Thursday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2243 Making the Transition from Staff Member to Supervisor

    May 15 - 16, 2025 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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Setting Yourself up for Success

  • Understanding your new role as a supervisor
  • Making a change or letting go: Working with the three phases of change
  • Recognizing common challenges and pitfalls to avoid
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
  • Conducting a gap analysis to determine how to meet critical expectations

Developing Legal Awareness

  • Understanding basic equal employment opportunity (EEO) laws
  • Gaining legal awareness in all aspects of the performance cycle

Leveraging Your Personal Style

  • Understanding your own personal style and the styles of others through an assessment
  • Focusing on clues that can help pinpoint an individual’s personal style
  • Flexing your personal style to build more effective relationships

Motivating Others

  • Conducting an employee motivation analysis
  • Creating a motivating work environment based on each employee’s personal style

Managing Employee Performance

  • Setting SMART goals for yourself and others
  • Using a five-step model to train your employees
  • Giving and receiving supportive and corrective feedback

Delegating Work to Your Team

  • Creating a plan for delegation and using this process to assign key tasks
  • Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease

  • Knowing your conflict-handling styles
  • Developing the right conflict approach for each individual and situation

Managing Your Time

  • Applying the time priority model to workplace tasks
  • Managing and protecting your time to get more of the right things done

*Please Note: Course Outline is subject to change without notice. Exact course outline will be provided at time of registration.
  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Develop legal awareness to act and behave in compliance with workplace laws
  • Adjust your behavioral style to give yourself a more winning edge
  • Discover the secrets to inspiring and motivating your direct reports
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time

 

Newly-promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training. 

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