Maximizing Team Results Course Details:

There are three elements critical to a team's success: a shared sense of purpose, people skills, and process skills. In this course, you'll explore how each of these elements contributes to getting the most from your team. You'll also learn about the benefits of crafting a team purpose statement, having processes in place to analyze problems and make decisions, and using active listening and questions to improve communication.

Virtual short courses do not include materials or headsets.

    No classes are currenty scheduled for this course.

    Call (919) 283-1653 to get a class scheduled online or in your area!

1. Introduction

  • Types of Teams
  • The Successful Team
  • What Is a High-Performance Team?

2. High-Performance Team Model

  • Phases of Development
  • Breakthrough Point

3. Team Purpose

  • Defining Team Purpose
  • Outcome
  • Measurement
  • Timeframe
  • Team Purpose Statement

4. People Skills

  • The Importance of Good Communication
  • Active Listening
  • The Decision-Making Process

5. Process Skills

  • Effective Teams Establish and Follow Processes
  • Problem Analysis
  • The Decision-Making Process

6. Rules of Conduct

  • Team Rules of Conduct
  • Creating Rules of Conduct

7. Dealing with Team Problems

  • Problem-Solving Process
  • Common Team Problems and Possible Solutions

8. Team Roles and Responsibilities

9. Motivating the Team

  • Motivation and High-Performance Teams

*Please Note: Course Outline is subject to change without notice. Exact course outline will be provided at time of registration.
  • The characteristics of high-performing teams
  • How to guide your team through the four-step high-performance model
  • How to formulate a team purpose statement
  • Tips for overcoming common problems teams encounter

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