AMA2930: Management Skills for New Women Managers Course Details:

Even though they may be working side by side in the same office, men and women often have very different experiences in the workplace. What does that mean for a woman manager today?  How do you step into an elevated role with increased authority and meet the responsibilities that go along with the job—and remain your authentic self?

This breakthrough course gives you the crucial foundational skills to successfully transition from individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance. Build your manager muscles through in-depth skill practice using the Situational Leadership® II model guided role play, exercises and practice sessions. Discover how to adjust your management style and leverage your awareness of gender “norms” and cultural differences with more finesse.

This is the course that can help you identify areas for development, play to your strengths and get the best results from every member of your team.

    No classes are currenty scheduled for this course.

    Call (919) 283-1653 to get a class scheduled online or in your area!

Your Role as Manager, from the Lens of Being a Woman

  • Identifying qualities and abilities required for effective management
  • Understanding your role and responsibilities as manager
  • Learning to transition from individual contributor to manager
  • Knowing how to work effectively with a multigenerational workforce
  • Learning how genders work differently
  • Recognizing the unique aspects of managing remote teams

Performance Management

  • Identifying the challenges to effective performance management
  • Understanding and conducting performance planning, facilitation and evaluation
  • Practicing the skill of setting goals, providing effective feedback and conducting alignment discussions

Effective Communication

  • Recognizing what effective communication really is
  • Explaining nonverbal communication and gender differences
  • Understanding women's linguistic behavior which can backfire or undermine communication effectiveness
  • Getting a firm grasp on the five building blocks of managerial communication
  • Learning to match the right communication method with your communication goal
  • Identifying the challenges and practices when communicating virtually

Understanding and Appreciating Situational Leadership® II: The Art of Influencing Others

  • Developing people, valuing differences and encouraging honest communication
  • Enhancing your leadership style to gain commitment from employees
  • Matching your leadership style to developmental needs and the tasks at hand

Coaching for Performance

  • Learning how coaching helps development and goal achievement
  • Discovering the requirements and importance of coaching
  • Practicing coaching and correcting difficult and challenging behaviors
  • Using the AMA Guide for managing a coaching discussion
  • Identifying the differences between coaching and discipline

Creating a Motivational Climate

  • Defining motivation and your role in creating a motivational setting
  • The cost of demotivation and disengagement
  • Recognizing important elements of the motivational process
  • Creating your own practice for building a motivational climate

Delegation for Growth and Development

  • Understanding the different types of delegation
  • Learning the benefits and challenges of delegation
  • Recognizing your comfort zone when delegating
  • How to conduct an effective delegation conversation
  • Practicing your delegation skills 

*Please Note: Course Outline is subject to change without notice. Exact course outline will be provided at time of registration.
  • Gain a deeper understanding of your roles and responsibilities
  • Adapt your style to the needs of individual team members
  • Understand the changing rules of engagement in the work setting
  • See the workplace through the lens of male vs. female
  • Understand the nuances of being a team player
  • Become more self-aware of the gender and cultural differences
  • Develop new habits to become a master delegator and motivator
  • Apply new techniques to maximize team performance



Managers with one to three years of experience who are seeking additional management training

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