SDWOTS - Cisco SD WAN Operations, Troubleshooting and Best Practices Course Details:

SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (MPLS, Broadband, LTE, VSAT etc.). Candidates will discuss and build an SD-WAN environment starting from Day 0 provisioning and will also be able to provide troubleshooting, management, policy control and application visibility across the enterprise network. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned.

    Oct 31 2022

    Date: 10/31/2022 - 11/04/2022 (Monday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    SDWOTS - Cisco SD WAN Operations, Troubleshooting and Best Practices

    October 31 - November 4, 2022 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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    Nov 28 2022

    Date: 11/28/2022 - 12/02/2022 (Monday - Friday) | 10:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    SDWOTS - Cisco SD WAN Operations, Troubleshooting and Best Practices

    November 28 - December 2, 2022 | 10:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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Module 1: Cisco SD-WAN Introduction

  • High-level Cisco SD-WAN Deployment models
  • Application level SD-WAN solution
  • Cisco SDWAN high availability solution
  • Cisco SD-WAN Scalability
  • Cisco SD-WAN Solution Benefits

Module 2: Cisco SD-WAN Orchestration

  • Introduction
  • vManage NMS
  • vSmart Controller
  • vBond Orchestrator
  • Controller Resiliency Architecture

Module 3: Site Architecture and Deployment Models

  • Site Capabilities
  • cEdge Router
  • Upgrading a current ISR router to support SD-WAN

Module 4: Plug and Play Connect Portal - Zero Touch Provisioning

  • Overview
  • Understanding Cisco Plug and Play Connect Portal
  • cEdge registration, licensing and onboarding
  • Understanding the legacy ZTP Portal for vEdge
  • User Input Required for the ZTP Automatic Authentication Process
  • Authentication between the vBond Orchestrator and a cEdge Router
  • Authentication between the cEdge Router and the vManage NMS
  • Authentication between the vSmart Controller and the cEdge Router

Module 5: Cisco SD-WAN Solution

  • Overlay Management Protocol (OMP)
  • Cisco SDWAN Circuit Aggregation Capabilities
  • Secure Connectivity in Cisco SD-WAN
  • Performance Tracking Mechanisms
  • Application Discovery
  • Dynamic Path Selection
  • Performance Based Routing
  • Dynamic Cloud Access
  • Understanding the Cisco SD-WAN Onramp
  • Understanding Direct Internet Access (DIA) and it’s advantages
  • Zone Based Firewall
  • Umbrella integration
  • SD-WAN security features overview

Module 6: Operations Best Practices

  • Config: Test Configuration Changes Before Committing
  • NAT: Secure Routers Acting as NATs
  • cEdge / vEdge Routers: Connect to the Console Port
  • cEdge / vEdge Routers: Use the Poweroff Command
  • cEdge / Viptela Devices: Site ID Naming Conventions
  • Edge Devices: Using the System IP Address
  • vManage NMS: Disaster Recovery

Module 7: Application Monitoring

  • vManage
  • vAnalytics
  • Ecosystem Partner Solutions

Module 8: Troubleshooting Methods

  • Remote Access
  • Console Access
  • LAN Interfaces
  • WAN Interfaces
  • Control Connections

Module 9: General Troubleshooting

  • Check Application-Aware Routing Traffic
  • Collect Device Data To Send to Customer Support
  • Monitor Alarms and Events
  • Monitor TCP Optimization
  • Ping a Viptela Device
  • Run a Traceroute
  • Simulate Flows
  • Troubleshoot Cellular Interfaces
  • Troubleshoot Device Bringup
  • Troubleshoot WiFi Connnections
  • Use Syslog Messages
  • Tunnel Health

Module 10: Troubleshooting: Data Plane Issues

  • BFD Session Information
  • Cflowd Information
  • Data Policies
  • DPI Information
  • Symptom: Site Cannot Reach Applications in Datacenter
  • Symptom: vManage Showing vEdge or Interface Down
  • Symptom: Site-Wide Loss of Connectivity (Blackout)
  • Symptom: Poor Application Performance (Brownout)
  • Issue Severity Assessment

Module 11: Troubleshooting: Routing Issues

  • BGP Information
  • Multicast Information
  • OMP Information
  • OSPF Information
  • PIM Information
  • Symptom: Some or All Routes Missing from vEdge Routing table
  • Symptom: Data Traffic Using Suboptimal Path
  • Symptom: Data Traffic Not Using All Transports

Module 12: Application-Aware Routing

  • Application Performance with CloudExpress Service
  • Tunnel Latency Statistics
  • Tunnel Loss Statistics

Module 13: Interface Troubleshooting

  • Reset an Interface
  • All Interfaces
  • ARP Table Entries
  • Cellular Interface Information
  • DHCP Server and Interface Information
  • Interface MTU Information
  • Management Interfaces
  • VRRP Information
  • WAN Interfaces

Module 14: Network Operations

  • Check Alarms and Events
  • Check User Accounts and Permissions
  • Deploy the Viptela Overlay Network
  • Determine the Status of Network Sites
  • Control Connections
  • Data Connections
  • Network Performance with vAnalytics Platform
  • OMP Status

Module 15: Security Certificate Troubleshooting

  • Generate a Certificate
  • Upload the vEdge Serial Number File
  • Certificate
  • CSR

Module 16: Viptela Devices Maintenance

  • Decommission an vEdge Cloud Router
  • Determine the Status of a Network Device
  • Locate an Edge Device
  • Migrate a Controller's Virtual Machine Using vMotion
  • Reboot a Device
  • Remove an Edge Router's Serial Number from the vManage NMS
  • Replace an Edge Router
  • Restore the vManage NMS
  • Set Up User Accounts to Access Viptela Devices
  • Validate or Invalidate a vEdge Router
  • Software Versions Installed on a Device
  • Status of a vBond Orchestrator
  • Status of a cEdge / vEdge Router
  • Status of a vSmart Controller

Module 17: Viptela Device Operation and Troubleshooting

  • Determine Changes to a Configuration Template
  • Determine Why a Device Rejects a Template
  • Alarm Severity Levels
  • Hardware Alarms
  • Checking Alarms and Notifications
  • LEDs
  • Additional Information
  • Restore a cEdge / vEdge Router
  • Remove cEdge / vEdge Router Components

Module 18: Working With Viptela Support

  • Case Priority Levels and Response Times
  • Information for Opening Cases
  • Viptela Customer Support Portal
  • Other Ways to Contact Support

*Please Note: Course Outline is subject to change without notice. Exact course outline will be provided at time of registration.

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe how to deploy SD-WAN
  • Configure SD-WAN environment
  • Deploy Plug and Play / Zero-Touch Provisioning
  • Implement SD-WAN Security
  • Configure SD-WAN Policies
  • Deploy, maintain and troubleshoot cEdge devices
  • Operate SD-WAN Devices and software
  • Troubleshoot SD-WAN environment
  • Introduction to the Cisco SD-WAN
  • Add a vSmart Controller to the vManage Inventory
  • Add a vEdge Router to the vManage Inventory
  • Add a cEdge Router to the vManage Inventory
  • Add vEdge to vManage Inventory
  • Control-Plane Connectivity
  • Overlay Network
  • Zero-Touch Provisioning
  • vManage Templates
  • vManage Basic Policies
  • Application Aware Policies
  • Advanced Policies
  • Internet Exit lab (DIA)
  • Zone Based Firewall lab
  • URL Filter
  • AMP Lab
  • Analytics from vManage
  • MultiTenant Mode and Tenants
  • Troubleshooting Methods
  • Troubleshooting Data Plane Issues
  • Troubleshooting Routing Issues
  • Best Practices

The knowledge and skills that a learner should have before attending this course are as follows:

  • Familiarity with WAN Networks

The primary audience for this course is as follows:

  • Engineering and Planning team evaluating WAN evolution
  • Personnel involved in SD WAN Design, Implementation and Operation
  • Network Operations team with SD WAN solution
  • Cisco partners who sell and support SD WAN solutions

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