Avaya Aura® Communication Manager Administration R7
Avaya Aura® Communication Manager Administration R7 Course Details:
This five-day course is designed for individuals responsible for the administration of the Avaya Aura Communication Manager (CM) on Release 7.0. This course consists of a combination of interactive instructor lectures followed by practical lab exercises on the Avaya Aura CM Release 7.0.
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- Various Communication Manager Access Interfaces
- Create an Administrator Account with Specific Permissions
- Program and Administer Communication Manager through System Manager
- Program the Dial Plan Analysis and Feature Access Codes
- Build Analog, Digital and H.323 IP Station Users in CM
- Program and Verify Class of Restriction, Facility Restriction Level, and Class of Service
- Administer and Register the One-x Communicator and Make Calls
- Program a Variety of CM Features and Test
- Write a Vector for Meet Me Conference
- Build H.323 IP Trunks to a Pre-Configured CM
- Program CM Call Routing Including Automatic Route Selection (ARS), Automatic Alternate Routing (AAR); Uniform Dial Plan (UDP) and Route Patterns
- Backup of CM from SMI
- Security and Real Time Reporting Commands in CM
- CM Reports and Reset Commands
*Please Note: Course Outline is subject to change without notice. Exact course outline will be provided at time of registration.
- Role of Communication Manager (CM) in the Avaya Aura Core
- Communication Manager Architecture
- Role of System Manager in administering Communication Manager
- Role of alternative administration interfaces such as Avaya Site Administration (ASA)
- Purpose of the Communication Manager Dial Plan
- Purpose of CM Feature Access Codes (FAC)
- CM Station and User Administration
- CM group features such as Hunt Groups and Pick up groups
- CM Call Treatment options such as Call Coverage and Call Forward
Lab 1: Identify CM Access Interfaces
Lab 2: Create an Administrator Account
Lab 3: Administer CM from SMGR
Lab 4: Administer Dial Plan and FAC
Lab 5: User Admin
Lab 6: Verify COR, FRL and COS
Lab 7: Administer One-x communicator and make calls
Lab 8: Feature Programming and testing
Lab 9: Meet me Conference Vector
Lab 10: Build H.323 IP trunks to a pre-configured CM
Lab 11: Administer AAR/ARS/UDP – program and test
Lab 12: Backup of CM from SMI
Lab 13: Security and Real Time Reporting
Lab 14: CM Reports and Reset Commands
Individuals responsible for the administration of Communication Manager and programming CM through the System Manager interface on Release 7.0