AMA2295 Successfully Managing People

Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.

    Nov 30 2020

    November 30 - December 3, 2020 | 2:00 PM - 5:00 PM (EST) | Virtual Classroom Live

    Date: 11/30/2020 - 12/03/2020 (Monday - Thursday) | 2:00 PM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    November 30 - December 3, 2020 | 2:00 PM - 5:00 PM (EST) | Virtual Classroom Live


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    Dec 3 2020

    December 3 - 4, 2020 | 9:00 AM - 5:00 PM (EST) | Classroom Live

    Date: 12/03/2020 - 12/04/2020 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    December 3 - 4, 2020 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Dec 14 2020

    December 14 - 15, 2020 | 9:00 AM - 5:00 PM (EST) | Classroom Live

    Date: 12/14/2020 - 12/15/2020 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: WASHINGTON, DC
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    December 14 - 15, 2020 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Dec 14 2020

    December 14 - 15, 2020 | 9:00 AM - 5:00 PM (CST) | Classroom Live

    Date: 12/14/2020 - 12/15/2020 (Monday - Tuesday) | 9:00 AM - 5:00 PM (CST)
    Location: CHICAGO (DOWNTOWN), IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    December 14 - 15, 2020 | 9:00 AM - 5:00 PM (CST) | Classroom Live


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    Dec 14 2020

    December 14 - 15, 2020 | 10:00 AM - 5:00 PM (EST) | Virtual Classroom Live

    Date: 12/14/2020 - 12/15/2020 (Monday - Tuesday) | 10:00 AM - 5:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    December 14 - 15, 2020 | 10:00 AM - 5:00 PM (EST) | Virtual Classroom Live


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    Dec 21 2020

    December 21 - 22, 2020 | 11:00 AM - 6:00 PM (EST) | Virtual Classroom Live

    Date: 12/21/2020 - 12/22/2020 (Monday - Tuesday) | 11:00 AM - 6:00 PM (EST)
    Location: ONLINE (Virtual Classroom Live)
    Delivery Format: VIRTUAL CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    December 21 - 22, 2020 | 11:00 AM - 6:00 PM (EST) | Virtual Classroom Live


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    Jan 11 2021

    January 11 - 12, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live

    Date: 01/11/2021 - 01/12/2021 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    January 11 - 12, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Jan 21 2021

    January 21 - 22, 2021 | 9:00 AM - 5:00 PM (PST) | Classroom Live

    Date: 01/21/2021 - 01/22/2021 (Thursday - Friday) | 9:00 AM - 5:00 PM (PST)
    Location: SAN FRANCISCO, CA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    January 21 - 22, 2021 | 9:00 AM - 5:00 PM (PST) | Classroom Live


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    Feb 4 2021

    February 4 - 5, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live

    Date: 02/04/2021 - 02/05/2021 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: WASHINGTON, DC
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    February 4 - 5, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Feb 8 2021

    February 8 - 9, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live

    Date: 02/08/2021 - 02/09/2021 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    February 8 - 9, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Feb 10 2021

    February 10 - 11, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live

    Date: 02/10/2021 - 02/11/2021 (Wednesday - Thursday) | 9:00 AM - 5:00 PM (EST)
    Location: ATLANTA, GA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    February 10 - 11, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Feb 22 2021

    February 22 - 23, 2021 | 9:00 AM - 5:00 PM (CST) | Classroom Live

    Date: 02/22/2021 - 02/23/2021 (Monday - Tuesday) | 9:00 AM - 5:00 PM (CST)
    Location: CHICAGO (DOWNTOWN), IL
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    February 22 - 23, 2021 | 9:00 AM - 5:00 PM (CST) | Classroom Live


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    Mar 11 2021

    March 11 - 12, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live

    Date: 03/11/2021 - 03/12/2021 (Thursday - Friday) | 9:00 AM - 5:00 PM (EST)
    Location: NEW YORK CITY, NY
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    March 11 - 12, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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    Mar 15 2021

    March 15 - 16, 2021 | 9:00 AM - 5:00 PM (PST) | Classroom Live

    Date: 03/15/2021 - 03/16/2021 (Monday - Tuesday) | 9:00 AM - 5:00 PM (PST)
    Location: SAN FRANCISCO, CA
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    March 15 - 16, 2021 | 9:00 AM - 5:00 PM (PST) | Classroom Live


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    Mar 22 2021

    March 22 - 23, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live

    Date: 03/22/2021 - 03/23/2021 (Monday - Tuesday) | 9:00 AM - 5:00 PM (EST)
    Location: WASHINGTON, DC
    Delivery Format: CLASSROOM LIVE Request Quote & Enroll

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    AMA2295 Successfully Managing People

    March 22 - 23, 2021 | 9:00 AM - 5:00 PM (EST) | Classroom Live


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1. The Experience of Being a Manager

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others

2. Values

  • Values and their impact on work life
  • How values can have productive and non-productive results
  • Identify value conflicts in yourself and in others

3. Personal Styles

  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioral clues to determine others’ personal styles
  • How to work more effectively with other personal profiles

4. Motivation

  • Employee motivation factors and their impact on behaviors and work settings
  • How to tailor your motivational efforts to individual employees and different situations
    Listening, Body Language, Giving Feedback, and Dealing with Difficult People
  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

5. Conflict

  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations

6. Delegation

  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations

7. Understanding Organizational Culture and Subculture

  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture

8. Emotional Intelligence

  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

9. Ethical Leadership

  • Identify your group’s values
  • Your vision for ethical leadership

10. Action Planning

  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans
  • Appreciate How the Role of Manager Has Changed in Modern Times
  • Understand the Role of Values in Managing People
  • Adjust Your Management and Personal Styles to the Needs of Different
  • Situations
    Adopt the Approach Needed to Motivate Different People in Different
    Situations
  • Use Effective Feedback to Deal with Difficult People
  • Delegate Tasks in Ways That Develop Your People
  • More Effectively Resolve Conflict
  • Understand How Your Organization’s and Workgroup’s Culture Shapes the Behavior of the People with Whom You Work
  • Practice the Principles of Emotional Intelligence to Achieve Greater Effectiveness
  • Appreciate How Good Ethics Is Good Business

Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude, and commitment to shared goals.

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